Acceptable Use Policy
A short list of things you agree not to do with AltOrbit. Designed to keep the service safe, lawful, and pleasant for everyone — including the people on your team.
Fine to do
- Run your team's day-to-day operations
- Track time, projects, leave, payroll
- Chat with your team and across the company
- Export your data any time
- Build internal automations on top of our API
Not allowed
- Anything illegal where you, we, or our cloud lives
- Harassing, threatening, or doxxing anyone
- Storing CSAM, terrorism content, or stolen data
- Using chat for cold outbound or spam
- Probing, scanning, or attacking our systems
Security & integrity
- Don't try to bypass authentication, rate limits, or RBAC scopes.
- Don't load-test our API in production without coordinating with us first.
- Responsible vulnerability disclosure goes to security@altorbit.app — we credit researchers who report responsibly and aim to reply within 24 hours.
Content rules
- No illegal content — child sexual abuse material, terrorism, content that violates IP or privacy law.
- No harmful content — material designed to harass, dehumanise, or organise violence against a person or group.
- No malware — distributing malware, ransomware, or phishing kits via the platform.
Fair use of resources
Plans are sold per workspace, in bands of active members. Don't game the band by sharing one account across many humans, and don't use API access to mirror your workspace data into a clone product. Reasonable internal automation is fine; reselling our service is not.
What happens if you break this policy
We'll usually start with an email and a chance to fix it. For severe violations (illegal content, ongoing attacks, fraud) we may suspend the workspace immediately. Owners get a written explanation and an export window unless we're legally barred from providing one.
Reporting abuse
If a workspace is using AltOrbit to harm you or others, write to abuse@altorbit.app. Include the workspace URL or invite link if you have it. We acknowledge within 1 business day.